January 1, 2017
Personal Information includes information you provide us that can be used to uniquely identify or contact a single person, such as your name, address, email address, phone numbers and Social Security Number.
We may supplement the Personal Information you provide with Personal Information available from other sources, such as credit bureaus, public databases, data aggregators, and other commercially-available sources.
You may provide us a variety of Personal Information, including your name, mailing address, email address, phone number, payment information, and Social Security Number.
The Personal Information we collect allows us to verify your identity, deliver requested products, services and information to you, to stay in contact with you, and to manage our relationship with you. By providing us with Personal Information, you consent to our transfer and storage of that information.
We also may use your Personal Information for research, development, and analysis, and for advertising, marketing, product and service offerings, security, fraud prevention, and other business activities.
For example, we may use your email address to:
We have a zero tolerance policy for email abuse. If you receive unsolicited emails from us please report it to us. We are not responsible for communications you may receive from non-affiliated third parties. If you contact us by email, we will respond by email.
Non-Personal Information is information in a form that does not allow for direct association with a specific person. This information is compiled and analyzed on both a personal and an aggregated basis. We may collect, use, monitor, analyze, transfer, and disclose Non-Personal Information for any purpose.
Non-Personal Information includes:
Device Information – We may collect specific information for the device you use to access our website. For example, we may collect device model, operating system version, application software, and fonts.
Log Information – When you visit our website, we collect certain information automatically and store it in log files. This information includes IP address, browser version, ISP data, referring and exit pages, operating system version, date / time stamps, cookie data, and clickstream data. We use Log Information to administer the website, analyze trends, maintain site security, learn about user behavior, and improve the overall quality and availability of the site.
Click-Through URLs – In some email messages, we use a Click-Through URL to link to content on our website. When you click one of these URLs, you pass through a separate web server before reaching our site. We use Click-Through URLs to help us determine interest in a particular topic and to measure the effectiveness of our email communications.
We do not share Personal Information with businesses or individuals outside of FSO PRO, except under the follow circumstances:
Consent – We will share your Personal Information with others when we have your consent to do so.
Service Providers – We provide Personal Information to related companies and other trusted businesses or persons who use, analyze, or process it on our behalf, based on our instructions and in compliance with appropriate confidentiality and security measures. For example, we may use others to:
Legal Reasons – We will share Personal Information with others if we have a good-faith belief that disclosure is necessary or appropriate to:
In the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
We may share Non-Personal Information publicly and with our strategic partners. For example, we may share Non-Personal Information to describe the size and success of our company.
You may find additional information, opt-out of, or otherwise customize display advertising from web platforms by visiting the web platform’s ads preference manager.
You may find additional information and opt-out of other participating third-party display advertising by visiting the Network Advertising Initiative opt-out page.
We may use third-party analytics companies, such as Google Analytics, Adobe and Omniture to analyze and understand user behavior when visiting our website.
You may find additional information and opt-out of Google Analytics by visiting the Google Analytics opt-out browser add-on.
You may find additional information and opt-out of Adobe Analytics by visiting the Adobe opt-out page.
You also may disable cookies within your browser. Please note, however, that certain features of the FSO PRO website will not function properly or be available once cookies are disabled.
Plug-ins for social networks, such as Facebook, Twitter, LinkedIn, Yahoo, Windows and Google plus (among others), are integrated on FSO PRO’s website.
By interacting with us through a social media plug-in, certain information will be transmitted to the related social network, and you permit us to have on-going access to information from your social network profile.
We take precautions to safeguard your Personal Information from loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. These precautions include technical, physical, and administrative procedures.
Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services.
We are committed to working with appropriate regulatory authorities to resolve any complaints regarding the transfer of Personal Information that we cannot resolve with you directly.
We use Secure Sockets Layer (SSL) encryption on all pages where Personal Information is collected. This protects the confidentiality of your Personal Information while it is transmitted over the Internet.
For your own protection, you should exercise care with the information you share over the Internet. You should always use a secure browser and exercise good judgment in using passwords, such as using a combination of upper and lower case letters, numbers, special characters, and you should avoid using the same or similar passwords across multiple sites. We recommend using a password between 12 and 16 characters long.
You may access your Personal Information by logging into your account. We make good-faith efforts to give you ways to update or to delete your Personal Information quickly, unless we need to keep that information for a legitimate business or legal purpose. Some changes require personal contact with an assigned FSO PRO representative.
We may reject requests to change or delete information that are unreasonably repetitive, require disproportionate technical effort (for example, requiring the development of new systems or fundamental changes to existing systems), risk the privacy of others, or would be extremely impractical (such as information stored on backups).
We work to protect data from accidental or malicious destruction. Accordingly, we may not immediately delete or change residual copies and we may not delete or change information from our backup systems. Unless a disproportionate effort is required, we will provide information access and correction without charge.
We do not knowingly collect Personal Information from children under 13. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the Personal Information as soon as possible.
Should you no longer wish to receive our emails, you may click on the unsubscribe link located in the footer of each email received or at email-preferences.
You have the right to know we will be collecting and maintaining personal information including credit report data to assist you with credit monitoring and education services. We collect this information from you, credit bureaus, public databases, data aggregators, and other commercially available sources. The categories of this personal information include:
We do not sell, and will not sell, any of your personal information without obtaining your specific consent, including personal information of minors under age 16. Because we do not sell PI without your express consent, we are not obligated to include the “Do not sell my personal information” link on our site’s homepage.
We will share your personal information with our service providers when it is necessary to process your requests or maintain your account. You have the right to request the following up to two times in a 12-month period:
In addition, California residents have the following rights: (1) the right to request that Personal Information be deleted, subject to various exceptions including matters governed by the Gramm-Leach-Bliley Act (GLBA) or to comply with a legal obligation whether of general or specific applicability; (2) the right to request that Personal Information not be sold to third parties, if applicable; and (3) the right not to be discriminated against in light of choosing to exercise any of these rights.
To exercise any of these rights, contact us:
When you make any of the above requests, we will verify your identity and right to request the information by asking you for information we can match with our records such as your name, phone number, Social Security Number, or date of birth. We may also verify you using your system login or previously stated data collection methods in accordance with applicable policies.
Joy Horsley, LLC D/B/A FSO PRO
1214 Wayside Road, Raeford NC 28376
Phone: 844-744-6744 ext. 124
January 1, 2018
understand how we collect and use personal information from those who visit our website or
make use of our online facilities and services, and what we will and will not do with the
information we collect. Our Policy has been designed and created to ensure those affiliated with
FSO PRO of our commitment and realization of our obligation not only to meet, but to exceed,
most existing privacy standards.
We reserve the right to make changes to this Policy at any given time. If you want to make sure
that you are up to date with the latest changes, we advise you to frequently visit this page. If at
any point in time FSO PRO decides to make use of any personally identifiable information on file,
in a manner vastly different from that which was stated when this information was initially
collected, the user or users shall be promptly notified by email. Users at that time shall have the
option as to whether to permit the use of their information in this separate manner.
This Policy applies to FSO PRO, and it governs any and all data collection and usage by us.
Through the use of www.thefsopro.com, you are therefore consenting to the data collection
procedures expressed in this Policy.
Please note that this Policy does not govern the collection and use of information by companies
that FSO PRO does not control, nor by individuals not employed or managed by us. If you visit a
with information. It is highly recommended and suggested that you review the privacy policies and
statements of any website you choose to use or frequent to better understand the way in which
websites garner, make use of and share the information collected.
Specifically, this Policy will inform you of the following:
1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if you
elect not to do so, we reserve the right not to register you as a user or provide you with any
products or services. This company collects various types of information, such as:
|Voluntarily provided information which may include your name, address, email address, credit history, background information, financial, personal, employment,|
billing and/or credit card information etc. which may be used when you purchase products
and/or services and to deliver the services you have requested.
Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
In addition, FSO PRO may have the occasion to collect non-personal anonymous demographic
information, such as age, gender, household income, political affiliation, race and religion, as well
as the type of browser you are using, IP address, or type of operating system, which will assist us
in providing and maintaining superior quality service.
FSO PRO may also deem it necessary, from time to time, to follow websites that our users may
frequent to gleam what types of services and products may be the most popular to customers or
the general public.
Please rest assured that this site will only collect personal information that you knowingly and
willingly provide to us by way of surveys, completed membership forms, and emails. It is the
intent of this site to use personal information only for the purpose for which it was requested, and
any additional uses specifically provided for on this Policy.
Why We Collect Information and For How Long
We are collecting your data for several reasons:
|To better understand your needs and provide you with the services you have requested;|
To fulfill our legitimate interest in providing our services and products;
To provide background check services for our clients;
To contact you to fill out surveys or participate in other types of market research, when we
have your consent to do so;
To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we
retain said information will be determined based upon the following criteria: the length of time
your personal information remains relevant; the length of time it is reasonable to keep records to
demonstrate that we have fulfilled our duties and obligations; any limitation periods within which
claims might be made; any retention periods prescribed by law or recommended by regulators,
professional bodies or associations; the type of contract we have with you, the existence of your
consent, and our legitimate interest in keeping such information as stated in this Policy.
Use of Information Collected
FSO PRO does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or
names to any third parties.
FSO PRO may collect and may make use of personal information to assist in the operation of our
website and to ensure delivery of the services needed and requested. At times, we may find it
necessary to use personally identifiable information as a means to perform functions and/or services that may be available to you from www.thefsopro.com
FSO PRO may also be in contact with you with regards to completing surveys and/or research
questionnaires related to your opinion of current or potential future services that may be offered.
FSO PRO may find it beneficial to all our customers to share specific data with our trusted
partners in an effort to conduct statistical analysis, provide you with email and/or postal mail,
deliver support and/or arrange for deliveries to be made. Those third parties shall be strictly
prohibited from making use of your personal information, other than to deliver those services
which are requested and required in legitimate business interest, and as such they are required, in accordance with this agreement, to
maintain the strictest of confidentiality with regards to all your information.
FSO PRO uses various third-party social media features including but not limited to
www.facebook.com, www.twitter.com, www.instagram.com, www.linkedin.com and other
interactive programs. These may collect your IP address and require cookies to work properly.
These services are governed by the privacy policies of the providers and are not within FSO
Disclosure of Information
FSO PRO may not use or disclose the information provided by you except under the following
|-as necessary to provide services or products you have ordered or agreed to;|
-in other ways described in this Policy or to which you have otherwise consented;
-in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
-as required by law, or in response to a subpoena or search warrant;
to outside auditors who have agreed to keep the information confidential;
-as necessary to enforce the Terms of Service;
-as necessary to maintain, safeguard and preserve all the rights and property of FSO PRO.
FSO PRO greatly respects your privacy. We do maintain and reserve the right to contact you if
needed for non-marketing purposes (such as bug alerts, security breaches, account issues,
and/or changes in FSO PRO products and services). In certain circumstances, we may use our
website, newspapers, or other public means to post a notice.
Children under the age of 13
FSO PRO’s website is not directed to, and does not knowingly collect personal identifiable
information from, children under the age of thirteen (13). If it is determined that such information
has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately
take the necessary steps to ensure that such information is deleted from our system’s database,
or in the alternative, that verifiable parental consent is obtained for the use and storage of such
information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian
permission to use this website.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications
from us by way of email or newsletters. To discontinue or unsubscribe from our website please
send an email that you wish to unsubscribe to Director1@thefsopro.com. If you wish to
unsubscribe or opt-out from any third-party websites, you must go to that specific website to
unsubscribe or opt-out. FSO PRO will continue to adhere to this Policy with respect to any
personal information previously collected.
Links to Other Websites
Our website does contain links to affiliate and other websites. FSO PRO does not claim nor
accept responsibility for any privacy policies, practices and/or procedures of other such websites.
Therefore, we encourage all users and visitors to be aware when they leave our website and to
read the privacy statements of every website that collects personally identifiable information. This
Notice to European Union Users
FSO PRO’s operations are located primarily in the United States. If you provide information to us,
the information will be transferred out of the European Union (EU) and sent to the United States.
(The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This
framework protects the fundamental rights of anyone in the EU whose personal data is
transferred to the United States for commercial purposes. It allows the free transfer of data to
companies that are certified in the US under the Privacy Shield.) By providing personal
information to us, you are consenting to its storage and use as described in this Policy.
Your Rights as a Data Subject
Under the regulations of the General Data Protection Regulation (“GDPR”) of the EU you have
certain rights as a Data Subject. These rights are as follows:
The right to be informed: this means we must inform you of how we intend to use your
personal data and we do this through the terms of this Policy.
|The right of access: this means you have the right to request access to the data we hold|
about you and we must respond to those requests within one month. You can do this by
sending an email to Director1@thefsopro.com.
The right to rectification: this means that if you believe some of the date, we hold is incorrect, you have the right to have it corrected. You can do this by logging into your
account with us, or by sending us an email with your request.
|The right to erasure: this means you can request that the information we hold be deleted,|
and we will comply unless we have a compelling reason not to, in which case you will be
informed of same. You can do this by sending an email to Director1@thefsopro.com.
The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to
|The right of data portability: this means you can obtain and use the data we hold for|
your own purposes without explanation. If you wish to request a copy of your information,
contact us at Director1@thefsopro.com.
The right to object: this means you can file a formal objection with us regarding our use of your information with regard to third parties, or its processing where our legal basis is
our legitimate interest in it. To do this, please send an email to Director1@thefsopro.com.
In addition to the rights above, please rest assured that we will always aim to encrypt and
anonymize your personal information whenever possible. We also have protocols in place in the
unlikely event that we suffer a data breach and we will contact you if your personal information is
ever at risk. For more details regarding our security protections see the section below or visit our
website at www.thefsopro.com.
FSO PRO takes precautions to protect your information. When you submit sensitive information
via the website, your information is protected both online and offline. Wherever we collect
sensitive information (e.g. credit card information, personal information, etc.), that information is encrypted and transmitted
to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking
for “https” at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your
information offline. Only employees who need the information to perform a specific job (for
example, billing or customer service) are granted access to personally identifiable information.
The computers and servers in which we store personally identifiable information are kept in a
secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure
or modification of the user’s personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private
communications to build users’ trust and confidence in the internet and website use by providing
simple and secure access and communication of credit card and personal information. In
addition, FSO PRO is a licensee of TRUSTe. The website is also secured by VeriSign.
Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the
should refrain from further use of our sites. In addition, your continued use of our website
following the posting of any updates or changes to our terms and conditions shall mean that you
agree and acceptance of such changes.
How to Contact Us
website, please feel free to contact us at the following email, telephone number or mailing
Telephone Number: 844-744-6744
1214 Wayside Rd
Raeford, North Carolina
The data controller responsible for your personal information for the purposes of GDPR
303 Franklin Road, Ste 300, Franklin TN 37069